FAQ

Do you have a question? Look for an answer below. Don’t find it? Write and ask us:

  • I have an idea. How do I start?

    It’s easy: use our contact form to describe your idea or ask for an introductory Skype call. We will get in touch with you within one working day.

    It is free for you and you are under NO obligations.

  • Is my idea 100% safe with IT Craft? How?

    We are happy to sign a non-disclosure agreement at any stage of negotiations ensuring all your secrets remain completely safe with us.

  • How much work must I do?

    To start, you write your list of requirements and a feature list giving us the needed information to prepare a free estimate for you. The greater the detail you provide, the more precise the estimate we can provide.

    When you like what you see and we start developing your Android app, you stay in close touch with your dedicated project manager and development team. If you prefer, you can make regular weekly—or better yet—daily calls with the team to ensure timely decisions on your project.

  • What technologies do you use?

    In our practice, we use different technological stacks for different purposes. Your choices include hybrid, cross-platform or native stack: it depends on your budget, requirements and the nature of the app.

    • Hybrid apps take less time but might operate slowly. (Quick to build, slow to run.)
    • Cross-platform app development is used where the same code base needs to be maintained for both platforms.
    • Native apps are the fastest but they require considerable effort in development. (Slow to build, quick to run.)

    If you are unsure which technology best suits your needs, contact us: together we will figure it out (yes, cost free, no obligation).

  • Do you provide hosting and app administration services?

    Yes, we can help you with hosting and server administration services. For more details, please contact our partner admins.team.

    Or just leave us a message on what kind of administration services you might need. We’ll see you right.

  • Will you help publish my app in the app store?

    Absolutely! We are happy to publish your app in the store once it is ready. To shorten the timeline, you will need:

    • $25 for Google Play developer account
    • An app icon
    • A long and a short description of your app
    • YouTube video for your app
    • Link to your website
    • Privacy policy (mandatory when your app needs access to user data, smartphone sensors or camera)
  • Do you provide ongoing support and maintenance?

    Yes, we help our clients with app maintenance. It is very important you choose the right maintenance model that best suits your needs and budget.

    Tracking solutions to monitor warehouse inventory and storage conditions and to replace passive tags with active ones.

    1.Choose a dedicated team to address any issues immediately and avoid costly delays.

    2.Contact us on an “as-needed basis”. The required work does get done but there might be a delay because the developer(s) might be fully engaged on other projects.

    The former has an upfront higher cost; the latter, a higher cost in time and delays. You choose the best option for you. Whatever works for you, works for us. When you anticipate adding several new features or a series of improvements, you might need to consider hiring a dedicated team working solely on your app. Book ahead to avoid disappointment.