Advancements in AI technology keep raising concerns and creating excitement simultaneously.
AI development is poised to boost productivity by 40%. It lets businesses immediately respond to customer requests, improve production processes, fix website errors, and more.
Still, owners are concerned about the challenges and disruptions AI has in store. These include growing tech dependence, a lack of relevant skills among the workforce, skyrocketing AI costs for intensive use, and possibly misleading AI-generated content.
The problem lies in what a business uses and how. Some AI tools can look great but not work for you, while others will do a decent job.
Want to implement AI in your company? Take small steps. Identify gaps. Examine available options.
Here is your first step: learning about the best AI tools for business that could help you in 2024. Plus, we include points to consider for successful AI implementation.
1
What Are AI Business Tools?
The AI revolution was one of the biggest tech trends for businesses throughout 2023, with AI providing value in various use cases. The most significant technologies of 2023 included applied AI, industrial machine learning (ML), generative AI, and next-generation software development.
Businesses have already used applied AI and ML-trained models for a wide variety of use cases:
- forecasting
- process automation
- augmented capabilities
- fraud detection
According to Goldman Sachs Research, generative AI could boost global GDP by 7% by improving the efficiency of knowledge workers. Generative AI helps independent professionals, small teams, and large companies find new medicines, accelerate software development, prepare creative campaigns, or even establish new communication channels.
As a productivity tool, AI will only grow in its adoption:
2
How Can AI Tools Help Businesses?
AI is tomorrow’s technology that increases a business’s bottom line today.
It provides enormous transformative potential for businesses, which can use AI to streamline operations, increase the pace of innovation, foster agility, accelerate digitalization, and more.
Generative AI addresses such disruptive challenges as:
- lack of an available skilled labor force
- surging production and operational costs
- customer retention
- need for a unique position to stand out amid market competition
AI applies to a wide range of activities. Here is how businesses use AI according to a Forbes study:
Customer service tops the above chart — 64% of business owners believe AI will improve customer service. Businesses plan to use AI for chatbots, email optimization, personalized services, and recommendations.
Cybersecurity is the next most important activity. AI and ML algorithms have long helped businesses automatically detect fraudulent activities and send them to humans for verification.
AI is a valuable asset for enhancing internal processes. Businesses can use it to improve production processes, streamline communication, and automate report generation. Among other activities, AI helps businesses develop website code, optimize keywords, and prepare personalized messages.
Furthermore, AI improves forecasting by being capable of processing more parameters than humans can. As a result, businesses can draw insights based on all accumulated data, which improves decision-making and reaction times while reducing the number of errors.
Based on a PwC survey, the key outcomes businesses want to achieve using AI include:
Industry leaders prefer a holistic approach to piecemeal usage. They invest in data collection and management, embedding AI into their software systems.
Yet, as with anything related to enterprise software development, integrating AI tools requires a substantial investment of time, expertise, and resources.
For companies considering their first steps in AI, starting small with the best AI tools will be more beneficial than building a custom system from scratch.
Do you need help evaluating the best implementation strategy?
Contact us today. Let’s initiate a discovery phase to determine your best path.
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3
30 Best AI Tools and Software Available in 2024 by Category:
Let’s consider the best AI tools and software solutions already available in the market that can quickly improve specific processes.
Best AI Tools for Writing and Content Creation
Writing content with AI is one of today’s hottest topics. AI software lets users prepare meaningful answers in different voices. AI products can respond in a conversational, easy-to-understand style and elaborate on answers. They can edit texts, write poems, translate into dozens of languages, turn speech into text, and do much more.
ChatGPT never ceases to amaze with its capabilities. It supports human-like conversations while answering users’ questions or composing texts based on user prompts. And it does it all quickly!
Key features:
- search using natural language
- idea generation
- text generation
- text elaboration
- source code generation
- extensive knowledge base
Why you should use ChatGPT:
The AI model behind ChatGPT understands subtle nuances needed to produce a relevant answer. Using correct prompts and asking for elaboration is the key to success in generating texts with ChatGPT.
Another benefit of ChatGPT is that it helps produce and improve source code in multiple programming languages.
Downsides of ChatGPT:
The model’s knowledge is limited to information available on a certain date, so it will not know about the most current events.
Also, ChatGPT provides answers mostly for educational purposes. It can produce inaccurate or misleading responses, so check your facts!
Ratings: 4.7/5.0 (G2), 4.5/5.0 (Capterra), 4.5/5.0 (Software Advice)
Alternatives: Google Bard, Unbabel
Website: https://chat.openai.com/
While Copy.ai is based on Open AI’s language model, it takes the next step with a friendly interface that streamlines content creation. To provide users with more capabilities, Copy.ai has announced the integration of GPT-4.
Key features:
- quick text generation
- editing and elaboration
- wide variety of tones and voices
- large library of guides and templates
Why you should use Copy.ai:
Copy.ai streamlines business writing activities, including creating website content, ads, social media posts, product descriptions, and summaries.
You can use Copy.ai to quickly generate a text and customize it based on your specific guidelines. For this, the service provides a variety of brand voices. You also benefit from a large library of tools, which include prompts, guides, and templates.
A built-in editor is also available so you can manually improve AI-generated copy on the go.
Downsides of Copy.ai:
Copy.ai is still in its infancy. Any generated text requires editing and proofreading. Also, the service can generate irrelevant or inaccurate descriptions.
Additionally, although plagiarism is not common, it can happen. Check everything before posting.
Ratings: 4.7/5.0 (G2), 4.5/5.0 (Capterra), 4.5/5.0 (Software Advice)
Alternatives: Jasper, Writesonic
Website: https://www.copy.ai/
A leading editing tool, Grammarly helps users find and correct errors, improve style, evaluate the tone of their writing, and much more. Grammarly Assistant can instantly generate a new text or email reply, rewrite sentences, or brainstorm ideas.
Key features:
- AI-based grammar checker
- plagiarism checker
- writing assistant
- writing analytics
Why you should use Grammarly:
Do you want to sound more professional, polite, or convincing? Choose the relevant parameters in your Grammarly app and follow the prompts to polish your writing.
The app offers a built-in plagiarism checker, and a writing assistant lets users find new ideas, generate an entire draft, and adjust its tone and length.
Users can work from a desktop app or web app, inside Microsoft Word documents, or in a browser extension — whatever they prefer.
Downsides of Grammarly:
Some suggestions can be redundant or incorrect. Moreover, Grammarly stores user data on the company’s servers, and it may share AI-related information with partners. This makes Grammarly a not-so-perfect tool for editing sensitive documents.
Ratings (for Grammarly Business): 4.7/5.0 (G2), 4.8/5.0 (Capterra), 4.7/5.0 (Software Advice)
Alternatives: PerfectIt, Grammar Checker
Website: https://www.grammarly.com/
DeepL is an AI-based machine translation service that complies with EU data protection rules and enables users to get an accurate translation in seconds. It processes translations on its own servers but does not store them, ensuring user data is safe and secure.
Key features:
- fast and accurate automated translation
- automated language detection
- integration with CAT tools
- enhanced data protection
- AI editor
Why you should use DeepL Translator:
DeepL uses neural networks to produce generally reliable translations while retaining nuances of the source text. End-to-end encryption protects user data, and the service deletes texts after translation is done.
Multiple interfaces are available, including a web app, browser extension, mobile apps, and an API.
DeepL Pro enables you to upload documents in several formats and translate them without changing formatting. Additionally, you can integrate CAT tools to increase accuracy.
DeepL has also launched DeepL Write, an AI editor that can improve the readability of monolingual texts.
Downsides of DeepL Translator:
DeepL supports only 29 languages, and text length is limited to 1,500 characters for unregistered users and 5,000 characters for registered users in the free version. The smartphone app can be cumbersome compared to the desktop experience.
Ratings (for DeepL Pro): 4.6/5.0 (G2), 4.8/5.0 (Capterra), 4.8/5.0 (Software Advice)
Alternatives: Google Translate, Unbabel
Website: https://www.deepl.com/translator/
Hemingway Editor is a perfect tool for writers who want to produce simple and powerful copy. The web app helps users improve sentence structure and word use. Writers can make changes to text in Hemingway and see their impact on overall text metrics in real time.
Key features:
- readability score calculation
- highlights and suggestions
- simple interface
- AI-based editor (new)
Why you should use Hemingway Editor:
The best part of Hemingway Editor is its ease of use. It shows a readability score and highlights places that need attention: overly long sentences, passive voice, adverbs, spelling mistakes, etc.
Hemingway Editor suggests specific improvements, encouraging writers to be clear and concise. And it recalculates the readability score every time changes are made.
Downsides of Hemingway Editor:
The interface can appear minimalistic. Most users copy text to the web app, which requires additional formatting when pasting back into the source document. Also, Hemingway does not suggest tone improvements — however, this is an advantage for advanced writers.
Ratings: 4.4/5.0 (G2), 4.4/5.0 (Capterra), 4.4/5.0 (Software Advice)
Alternatives: ProWritingAid, ClickUp, INK for All
Website: https://hemingwayapp.com/
Best AI Tools for Coding
According to a McKinsey survey, the best AI tools can help developers complete their tasks up to two times faster. AI tools for coding provide the most significant gains in:
- accelerating repetitive work
- preparing the first draft
- facilitating code updates
- tackling challenges
Last but not least, developers who use AI coding assistants are twice as happy as those who don’t. These tools automate boring tasks, allowing developers to remain in the flow.
GitHub Copilot is an AI pair programming tool trained on public repositories. It boosts productivity by offering auto-complete suggestions. This AI assistant uses a combination of LLMs, including OpenAI’s GPT, to analyze code, its context, and developers’ prompts in natural language.
Key features:
- context-based source code generation
- comment generation
- code analysis and improvement
Why you should use GitHub Copilot:
Developers can integrate the GitHub Copilot extension into their preferred code editor. Copilot:
- supports chat-based requests in human language
- suggests lines of code or entire functions
- generates code comments
- proposes fixes for bugs and vulnerabilities
- and does much more
GitHub Copilot examines source code before and after the cursor in the edited file and related files to better understand the code’s purpose and logic.
Downsides of GitHub Copilot:
Accuracy depends on available training data. The quality of suggestions can be less-than-perfect for rare programming languages with low data volumes and a lack of data diversity.
A free plan or free trial is unavailable.
Ratings: 4.5/5.0 (G2), 4.7/5.0 (Capterra)
Alternatives: ChatGPT, Tabnine
Website: https://github.com/features/copilot/
Amazon CodeWhisperer is a code productivity tool offering real-time suggestions based on existing source code and comments. This AI tool can generate code of varying complexity, including full functions.
Key features:
- source code improvement
- explanations in human language
- vulnerability detection
- alignment with guidelines
Why you should use Amazon CodeWhisperer:
Common use cases of CodeWhisperer include searching for potential matches with open-source code, updating and migrating to the latest language version, and suggesting code improvements.
CodeWhisperer also helps identify and eliminate vulnerabilities, aligning app code with OWASP and similar guidelines.
For developers diving into a new project, CodeWhisperer helps them understand the source code by explaining how it works in natural language.
Downsides of Amazon CodeWhisperer:
While Amazon CodeWhisperer is free in the Individual Tier, it requires a subscription to the Professional Tier to stop collecting content for service improvement. The free version limits the number of security scans to 50 per user per month. This limit increases to 500 per user per month in the Professional Tier.
Ratings: 3.5/5.0 (G2 – one review!)
Alternatives: GitHub Copilot, Ask Codi
Website: https://aws.amazon.com/codewhisperer/
Tabnine offers a secure assistant for code completion and generation. The emphasis is on privacy and control over intellectual property. Developers can adapt Tabnine to their context without exposing their source code or knowledge base.
Key features:
- source code completion
- code and comment generation
- enhanced data privacy
Why you should use Tabnine:
Suggested code completion frees time for complex tasks. Tabnine combines universal knowledge extracted from permissive open-source repositories with specific policies and best practices.
Security is Tabnine’s top priority. On-premises and private cloud hosting options allow organizations to completely isolate their databases. Tabnine does not use source code unless an organization chooses to connect its database.
Both a free trial and a free version are available.
Downsides of Tabnine:
The quality of suggestions varies for different frameworks and programming languages—do not expect Tabnine to work great for a rare language. Also, initial recommendations can be incorrect. Still, they improve when Tabnine adapts to your coding style and conventions.
Ratings: 4.1/5.0 (G2), 4.3/5.0 (Capterra)
Alternatives: GitHub Copilot, Amazon CodeWhisperer
Website: https://www.tabnine.com/
AskCodi is a simple, cloud-based coding assistant which uses OpenAI Codex to help programmers generate, test, and improve source code. An AI-powered chat can answer questions related to the generated code.
Key features:
- code generation assistant
- code checker
- documentation generator
Why you should use AskCodi:
AskCodi is efficient at development tasks. It generates source code from a prompt, suggests code completion, checks for errors and inconsistencies, and generates documentation. And it does not save generated or checked code.
Codi’s Workbook Style Coding assists programmers who want to improve their skills, helping them understand programming concepts.
Developers access the service primarily via a web app. Plugins and extensions are available for the most popular IDEs.
Downsides of AskCodi:
The list of available technologies is shorter compared to competitors’. Response time depends on connection quality and service load.
AskCodi can slow down with a weak internet connection, creating tension when working under a tight deadline. Also, there are limits on the length of generated source code.
Ratings: 4.8/5.0 (G2)
Alternatives: GitHub Copilot, ChatGPT
Website: https://www.askcodi.com/
- Visual Studio IntelliCode
Visual Studio’s IntelliCode is a free tool that seamlessly integrates into Visual Studio IDE and provides an exceptional coding experience. With IntelliCode, developers need less time to navigate, refactor, and debug source code.
Key features:
- smart code prompts and function autocomplete
- source code analysis and debugging
- smooth integration with Visual Studio
Why you should use Visual Studio IntelliCode:
Visual Studio IntelliCode analyzes the context of, coding style of, and typical patterns in source code. Then, it fine-tunes suggestions accordingly.
Visual Studio IntelliCode improves project collaboration. Developers can use it to learn how to call a function without reading docs, looking at source code, or installing extra tools.
To ensure accuracy and consistency, IntelliCode provides recommendations based on open-source contributions available through GitHub. Still, project security is high. IntelliCode runs on the developer’s machine and does not exchange data with external servers.
Downsides of Visual Studio IntelliCode:
Visual Studio IntelliCode supports fewer programming languages compared to GitHub Copilot. It is designed to work within the Microsoft ecosystem, specifically from Visual Studio, and self-hosting is unavailable.
Ratings: (for Visual Studio): 4.5/5.0 (G2), 4.8/5.0 (Capterra), 4.6/5.0 (Software Advice)
Alternatives: GitHub Copilot, DeepCode
Website: https://visualstudio.microsoft.com/services/intellicode/
Best AI Tools for Meetings
Meeting tools address the problems of hosting efficient meetings and keeping meeting-related activities in one place. The best AI tools for meetings help with:
- automated scheduling and updates
- creating agendas
- speech recognition and notes
- follow-up notifications
Otter is used to quickly record, transcribe, and share notes. Otter’s AI engine recognizes different dialects and accents, capturing speech and turning it into an accurate transcript.
Key features:
- automated speech recording
- transcriptions
- summary generation
- notes sharing
Why you should use Otter:
Otter focuses on business needs — primarily, creating meeting summaries. It identifies speakers automatically and works great even when a speaker’s volume changes.
Otter can also be used for recording lectures and interviews. A built-in editor lets users make changes fast and efficiently.
Integrations with leading conference software such as Zoom, Microsoft Teams, and Google Meet ensure minimum interruption to the established workflow.
Downsides of Otter:
Some features can be superfluous for users with simple needs.
The free version is limited in the number of transcriptions, their duration, etc. Also, old conversations are archived (and navigating the archive can be difficult).
Ratings: 4.2/5.0 (G2), 4.5/5.0 (Capterra), 4.5/5.0 (Software Advice)
Alternatives: Sonix, Fireflies
Website: https://otter.ai/
Another popular tool for recording meetings is Fireflies.ai. It automatically recognizes participants’ speech and generates accurate notes and meeting summaries, making call recaps simple for project teams.
Key features:
- speech recognition
- simplified integrations with multiple business apps
- collaboration on meeting records
- meeting summaries
Why you should use Fireflies.ai:
Fireflies.ai produces transcriptions with 90% accuracy and can recognize 30+ languages and dialects.
The software integrates seamlessly with videoconferencing platforms and essential business tools, including Asana, Trello, Slack, Hubspot, and Zapier. An API lets businesses make custom integrations.
With Fireflies.ai, project teams can collaborate on meetings, adding flags and timestamps to find necessary information quickly.
Downsides of Fireflies.ai:
Fireflies.ai struggles when a participant has an accent it has not been trained on or switches languages.
The free plan offers 800 minutes of call storage, which can end fast. Integrations with collaboration tools and CRMs are available only in paid plans.
Ratings: 4.7/5.0 (G2), 4.0/5.0 (Capterra)
Alternatives: Otter, Avoma
Website: https://fireflies.ai/
This AI scheduling assistant aims to fix major problems with digital calendars. An intuitive app interface lets users schedule and coordinate meetings in the least time possible, across both work and personal accounts.
Key features:
- improved synchronization across multiple user accounts
- automated time zone conversion
- do not disturb mode
- effective time slot blocking
Why you should use Vimcal:
Users can add events, create slots, and share them with meeting participants. AI scans calendars and finds the best-suited slots for each specific type of meeting.
Vimcal effectively blocks booked time to eliminate overlaps. It also provides a do not disturb mode to allow time for a user to focus.
Vimcal automatically determines time zones, making it easier for remote teams to handle their scheduling. Integrations with various scheduling software tools, such as Outlook, Google Calendar, and Calendly, are also available.
Downsides of Vimcal:
Vimcal can be overwhelming. Some important features can be hidden deep in the software menu, requiring time and effort to find them.
For some users, alternative apps can provide more functionality and convenience for the price.
Also, there’s no Android app.
Ratings: 4.6/5.0 (Product Hunt), 4.7/5.0 (App Store)
Alternatives: Cron Calendar, Calendly Website: https://www.vimcal.com/
Krisp decreases distractions during calls by recognizing and isolating background noises. The app fits several use cases, including remote team meetings, contact centers, and online learning.
Key features:
- exceptional noise suppression
- minimum latency
- meeting notes and transcription
- high level of data privacy
Why you should use Krisp:
Krisp successfully eliminates different sounds including ambient noise, crying babies, barking dogs, and background announcements. It enables users to work from any place without annoying other call participants and maintains a high level of privacy as the software processes audio on the user’s device.
Krisp’s meeting assistant generates transcriptions, creates notes and summaries, and records audio. Users can easily share all these outputs with their colleagues.
Downsides of Krisp:
A stable internet connection is crucial for seamless work. Occasionally, the sound quality can drop, or noise canceling can start working inconsistently.
Additionally, the app can freeze after an update. There is also no Android app.
Ratings: 4.7/5.0 (G2), 4.8/5.0 (Capterra)
Alternatives: Avoma, CrystalSound
Website: https://krisp.ai/
Appealing presentations are an important part of any productive meeting. Tome AI lets users create PowerPoint presentations, one-page overviews, and short content for social media with the help of prompts or existing documents.
Key features:
- presentation generation
- editing tools
- image generation
- ability to add texts and designs from various sources
Why you should use Tome AI:
Tome AI generates a presentation containing four outlines of each page based on a user prompt. Users can also copy and paste text from a document and have the app turn it into a presentation.
App users can choose from various templates, fonts, and colors, aligning the presentation’s look and feel with the brand. Editing tools let users manually fine-tune presentations when prompts are insufficient.
Users can also embed GIFs, Figma projects, or web pages. Or the app can generate relevant images.
Downsides of Tome AI:
The free plan is limited. Users have only 500 AI credits, which are used to generate text and images and to perform AI edits. Presentations come with a watermark and exporting to PDF is unavailable.
Tome AI’s support can be slow, especially for the free plan.
Ratings: 4.7/5.0 (Product Hunt)
Alternatives: Gamma, Slides AI
Website: https://tome.app/
Best AI Tools for Design
AI tools have quickly become vital for artists and designers. Hundreds of mind-boggling services are available, including:
- tools for generating realistic art, such as Midjourney, DALL·E, and Adobe Firefly
- stylish avatar generators, such as Memoji, Magic AI, and Uneeq
- this-X-does-not-exist services, where X can be people, landscapes, things, outfits, etc.
There are dozens of amazing artificial intelligence tools in this category — the selection is worth a lengthy article.
Here, let’s focus on services that boost the routine of UI/UX designers.
Canva is an online platform for quickly creating catchy designs. It is easy to use and requires minimal time to learn. In this way, Canva serves both beginners and advanced designers.
Key features:
- visual generation based on user prompts
- AI-based editing tools
- design collaboration tools
- large library of design elements
Why you should use Canva AI:
Canva helps create visual materials such as layouts, presentations, posters, and typography. AI generates images and templates based on prompts. Users can edit the results: add and remove background objects, change fonts and colors, and more.
Real-time collaboration is possible, and Canva offers a large library with thousands of pre-made templates and icons as well as pre-licensed photos, videos, and audio tracks. The available content decreases the time needed to create, customize, and fine-tune a design.
Downsides of Canva AI:
The free version has limited functionality. For example, Magic Eraser is unavailable. On top of that, Canva places a watermark on designs created in the free version.
However, advanced designers can find the paid version of Canva limited in its capabilities compared to such feature-rich solutions as Adobe Photoshop.
Ratings: 4.7/5.0 (G2), 4.7/5.0 (Capterra), 4.7/5.0 (Software Advice)
Alternatives: Adobe Photoshop, Visily AI
Website: https://www.canva.com/
One of the best software tools for image editing, Adobe Photoshop has been on the market for decades. The software has a steep learning curve yet meets the needs of advanced designers. It provides richer functionality compared to competitors.
Key features:
- smart element cutting and cropping
- automated image correction
- lots of available AI plugins
- real-time collaboration tools
Why you should use Adobe Photoshop:
Adobe Photoshop has incorporated many AI-powered features, enabling designers to complete tasks in minutes on which they previously spent hours.
Photoshop users can automatically change or fill in the background, correct tones and colors, accurately crop and cut objects, do pixel-perfect photo editing, and much more.
Users can further extend functionality through powerful AI plugins and transform an average image into a piece of art.
Cloud storage and collaboration tools are also available.
Downsides of Adobe Photoshop:
The learning curve is not the only roadblock. Adobe Photoshop requires a lot of computing power, refusing to work on slow machines. Large files take a long time to load and can easily crash the software.
Furthermore, this rich functionality comes with a heavy price tag; competitors are significantly cheaper. No free plan is available.
Ratings: 4.6/5.0 (G2), 4.8/5.0 (Capterra), 4.8/5.0 (Software Advice)
Alternatives: Corel Draw, Visily AI
Website: https://www.adobe.com/products/photoshop.html/
Zoviz enables users to generate a logo and brand kit in a few clicks. The kit includes versatile materials for both online and offline presentations, such as social media images, business cards, and brand books.
Key features:
- automated brand generation
- unlimited customizations
- guideline and brandbook generation
- exclusive intellectual property rights granted to users
Why you should use Zoviz AI:
Zoviz generates high-quality logos and related materials that can be downloaded instantly. Users can choose from a wide range of generated concepts.
Unlimited customizations ensure alignment of visuals with the user’s vision. A brand book offers guidelines on logo, colors, and typography for brand consistency.
Users receive exclusive rights to their logos, retaining complete control over their intellectual property.
Downsides of Zoviz AI:
Zoviz is in its early stages. Advanced users may miss various options, such as styles, templates, and filters. Also, no functionality is available beyond logo creation.
Ratings: 4.8/5.0 (Product Hunt)
Alternatives: AI Logo Generator, LogoFast
Website: https://zoviz.com/
Dreamsands improves project management by turning Figma designs into user stories. It aims to automate ticket generation, track team progress, and export user stories to project management software.
Key features:
- user story generation
- task estimates
- simplified client approval
- progress tracking
Why you should use Dreamsands:
Dreamsands strives to reduce development time by automatically generating and updating user stories. The dashboard keeps track of user stories, tasks, and estimates so clients can approve them quickly.
Dreamsands generates a project knowledge base, and the chatbot interface helps project participants find required project information instantly.
The startup also aims to create an image-to-code platform, saving 90% of front-end coding work and hours of product design.
Downsides of Dreamsands:
The project is in its early stages and has almost no user feedback. Dreamsands is expensive, with annual billing. No free plan is available (only a free trial), which could block product adoption.
Ratings: 5.0/5.0 (Product Hunt – one review!)
Alternatives: Jira, Code to Image Converter
Website: https://dreamsands.io/
Userbrain is a usability testing platform that allows UX professionals to build lovable products by providing access to a pool of 100K+ testers, which is helpful for making fast UX improvements.
Key features:
- quick user testing
- automated time stamps
- report generation
Why you should use Userbrain:
Testers share their experience with a business’s product via the Userbrain app. They provide screenshots, videos, and audio comments to help identify bugs, inconsistencies, and areas for improvement. Businesses can ask for a specific segment of testers based on age, gender, location, etc.
An AI engine optimizes the workflow for analyzing user tests. It identifies findings, orders them chronologically, and provides time stamps. Userbrain also generates presentation-ready reports so there is no need to constantly take notes about what testers’ thoughts are on the product.
Downsides of Userbrain:
Testing pools can be limited for some user groups and regions, and there is no Android app. Also, testing quality may vary depending on a tester’s motivation and experience, so careful result filtering is essential.
Ratings: 5.0/5.0 (G2), 4.3/5.0 (Capterra), 4.3/5.0 (Software Advice)
Alternatives: UserTesting, Userlytics
Website: https://www.userbrain.com/
Best AI Tools for Video
Producing quality video content is easier with the help of AI-powered apps.
AI helps users to:
- upscale and enhance low-resolution video
- decrease editing efforts (e.g., by automatically removing background objects)
- add augmented reality effects
- turn text into a video clip
- change voices and faces for quizzes and entertainment purposes
The Topaz Video AI editor solves specific footage issues, such as noise, low resolution, and lack of sharpness and stabilization. It can upgrade quality to an incredible 16K without introducing undesired artifacts.
Key features:
- video upscaling
- AI correction
- footage stabilization and synchronization
- visual effects
Why you should use Topaz Video AI:
A wide variety of available tools and filters let users produce cinema-level videos. Topaz Video AI understands the difference between details and artifacts and corrects video immediately. It also helps stabilize frames and synchronize cameras with different frame rates, while automatic modes save editing time.
Users can add various effects while editing in Topaz AI. The software processes data locally, ensuring its security.
Topaz Video AI software is available for a one-time purchase. The company offers a free 30-day trial with a money-back guarantee.
Downsides of Topaz Video AI:
Topaz Video AI has high hardware requirements, meaning it’s slow on low-end computers. Also, compatibility issues can emerge when using old or rare hardware.
Some prior practice is required to achieve great results.
Ratings: 4.5/5.0 (G2), 4.6/5.0 (Capterra)
Alternatives: AVCLabs Video Enhancer, Movavi
Website: https://www.topazlabs.com/topaz-video-ai/
Synthesia facilitates video content production by generating high-quality avatars and adding voiceovers. The app is friendly, requiring little to no editing skills.
Key features:
- video generation
- large library of avatars and background templates
- improved realism through lip sync and micro gestures
Why you should use Synthesia:
Synthesia helps companies convey messages to customers who prefer video instructions over text-based. Users can choose among 140+ stock avatars speaking in 120+ languages and accents.
The software provides various media assets. Still, users can add their own images, GIFs, stickers, or music files. They can also choose relevant backgrounds for specific types of content from video templates: how-to guides, sales, reports, etc. Synthesia performs great lip-syncing, and micro gestures add realism.
Synthesia is available as a SaaS product, and the company claims to invest heavily in cybersecurity.
Downsides of Synthesia:
An AI voice can sound unnatural, lacking depth and emotion. Users may need to manipulate the voice pace to achieve the right flow. Another consideration is that Synthesia may be too expensive for small businesses and solopreneurs that require a lot of content.
Ratings: 4.7/5.0 (G2), 4.7/5.0 (Capterra), 4.7/5.0 (Software Advice)
Alternatives: Adobe Premiere Pro, HeyGen
Website: https://www.synthesia.io/
Rotor Videos helps indie musicians and labels create captivating music videos, artwork videos, short clips for social media, and much more — everything needed to showcase a song. No editing or production skills are required.
Key features:
- video clip generation
- wide choice of styles
- several versions for the same song
- customization for social media platforms
Why you should use Rotor Videos:
The AI engine in Rotor Videos analyzes a song. Then, it selects a video from its collection of 1M+ stock videos and generates a new video clip for users based on it.
Users can then apply customization options to fit the genre and mood. Choosing from 150+ video styles, users can add promotional text and lyrics, use filters, etc. The Rotor Videos app can generate several clips for the same song, allowing users to download the best result.
Rotor Videos can resize a clip to match the requirements of a specific platform or prepare a vertical video for social networks.
Downsides of Rotor Videos:
Users cannot add their own images or videos but must rely on the provided content. Also, collaboration tools are not available, and video quality is limited to 1080p.
Ratings: N/A
Alternatives: Videomakerai, VideoGen.Io, Visla
Website: https://rotorvideos.com/
This cloud-based video suite lets teams easily collaborate on videos for marketing, learning, social media, product presentations, and more. AI helps users transform text into videos using digital actors.
Key features:
- video generation from images
- audio generation
- automated translations and subtitles
- flexibility in creating avatars
Why you should use Veed:
With Veed, users benefit from AI in several ways. They can use the AI image generator, then create a video from images. The AI script generator works on content planning. Meanwhile, the digital AI avatar feature combined with the text-to-speech feature helps with content presentation. Users can select from 50 avatars with different backgrounds, personalities, and voices.
Veed can add subtitles and translate videos into 100+ languages.
Users with an enterprise subscription can collaborate in real time.
Downsides of Veed:
A fast internet connection and a high-performance computer are essential. Glitches and slowdowns can occur when working with large video files. Also, support is available only to paying customers. Still, it may not be very helpful.
Ratings: 4.6/5.0 (G2), 3.4/5.0 (Capterra), 3.5/5.0 (Software Advice)
Alternatives: RenderForest, Promo.com
Website: https://www.veed.io/
This tool is mostly used for fun. However, it can help photographers create memorable, living images. Also, social media marketers can use it to produce viral content for engaging marketing campaigns.
Key features:
- bringing an image to life
- realistic refacing
- gender swapping
Why you should use DeepSwap:
DeepSwap users can seamlessly transform faces in videos, GIFs, and images. Features include movie character reversals, gender swaps, and a reface editor. A machine-trained editor enables users to achieve maximum realism.
DeepSwap can reface up to six faces within one clip, transforming them in the same fashion. It is available as a web app that stores no data.
Downsides of DeepSwap:
Video length is limited to 10 minutes, and there’s no free version or free trial. Besides that, there are no editing tools. Users rely on automated results and the quality of the provided photo/video.
If you use DeepSwap, make sure to carefully plan for the reaction. The results can be confusing for an unprepared audience. Use this tool responsibly!
Ratings: 4.7 (Product Hunt)
Alternatives: Roop AI, Photo Enhancer
Website: https://www.deepswap.net/
Best AI Tools for Chatbots
Chatbots leverage machine learning and AI to interpret user intent and provide relevant results in natural language. They can:
- make recommendations based on customer preferences
- provide quick search through a website or knowledge base
- assist a support team in responding to customer requests
- help with forecasting
- generate reports and document outlines
Rapid technological progress enables chatbots to mimic a particular tone and style.
Perplexity is positioned as a researcher’s best friend. It serves as both a chatbot and search engine, striving to provide accurate and up-to-date answers to responses in natural language.
Key features:
- next-generation topic research
- links and citations
- related questions
- text generation based on available information
- source code generation
Why you should use Perplexity:
Perplexity can answer users’ questions, provide summaries, generate and refine creative ideas, and more.
The service provides links to sources alongside comprehensive information, saving time on checks. It also automatically displays related questions, helping users explore specific topics in multiple, often unexpected dimensions.
Perplexity is available via Android and iOS apps, plus an API.
Downsides of Perplexity:
While it copes well with objective data, Perplexity may be unable to provide relevant conclusions on subjective or ambiguous topics. Also, the quality of answers varies based on source reliability.
Users must check every answer provided by Perplexity. And note that customer support can be slow or unresponsive.
Ratings: 4.5/5.0 (G2), 5.0/5.0 (Capterra), 4.8/5.0 (Product Hunt)
Alternatives: Komo, ChatGPT
Website: https://www.perplexity.ai/
Zia is an AI sales assistant integrated into Zoho CRM. It helps sales representatives increase productivity by spending less time on searching, forecasting, and prioritizing. It also takes the workload off support agents’ shoulders.
Key features:
- advanced search through communication channels
- forecasts on the probability of client wins
- recommendations on client preferences
- analysis and reports on market trends
Why you should use Zia:
Zia improves workflows in many ways. It helps managers find missing customer information by searching through all communication channels.
By analyzing customer behavior, Zia can suggest the best time for contacting them. It also predicts the probability of winning customers, helping managers focus on valuable leads. Based on collected data, Zia identifies trends and makes forecasts.
The Zia assistant answers customers’ common questions, improving response time. It also provides recommendations to the support/sales department by studying customer preferences.
Downsides of Zia:
Zia can be too simple for advanced users, lacking flexibility and customization. More significantly, the Zia assistant is only available to users of the Zoho platform. Still, they need to pay extra for Zia functionality.
Ratings: 4.0/5.0 (G2), 4.3/5.0 (Capterra), 4.3/5.0 (Software Advice)
Alternatives: Kore, ChatBot
Website: https://www.zoho.com/zia/
Unbabel is one of the best AI tools for service teams working with customers across several locations. The software provides fast machine translation and functionality for iterative optimization.
Key features:
- automated translations of customer requests
- translation refinement based on accumulated data
- tracking of key metrics
- support for multiple communication channels
Why you should use Unbabel:
The Unbabel platform uses AI and ML to accurately translate customer requests and support team responses, significantly decreasing the time needed to identify issues and find solutions.
Unbabel flexibly supports multiple communication channels, such as chat, email, and FAQs. Users can set up custom workflows and track key performance metrics. Editing tools enable users to evaluate and improve translations.
The company provides an API to ensure seamless integration with a client’s preferred management system.
Downsides of Unbabel:
Glitches can occur. Unbabel can delay a message or send the same message several times.
Additionally, human supervision is necessary, as Unbabel can misidentify languages other than English or not detect typos, providing weird translations. Also, translation of screenshots is missing.
Ratings: 4.6/5.0 (G2), 3.8/5.0 (Capterra), 3.8/5.0 (Software Advice)
Alternatives: Language I/O, Zendesk Answer Bot
Website: https://unbabel.com.
How do system expansion and integrations take place?
Check out how IT Craft helped Amesto provide automated translation services.
Case study
Chatfuel lets businesses quickly set up and integrate a custom chatbot into their sales channels — no coding skills required — that can increase customer engagement, generate leads, and resolve typical customer issues.
Key features:
- simple chatbot creation
- responds to client requests in plain language
- supports all Meta products
Why you should use Chatfuel:
Chatfuel provides flexible options so you can adjust your chatbot to meet specific business goals. A wide choice of templates decreases setup time.
Businesses can seamlessly integrate the Chatfuel solution in Meta products such as WhatsApp, Facebook Messenger, and Instagram, as well as in their ecommerce websites.
Communication is managed from one central place thanks to integrations with a user’s preferred CMS via an API. Another plus is that client support is fast and responsive.
Downsides of Chatfuel:
The Chatfuel chatbot can affect a website’s loading time and performance. That’s why it’s wise to hire a competent developer to implement it rather than do it on your own.
Chatfuel is great for simple conversations. However, it may not be the first choice for complex dialogues with multiple variables.
You can try Chatfuel for free during a seven-day trial.
Ratings: 4.5/5.0 (G2), 4.3/5.0 (Capterra), 4.4/5.0 (Software Advice)
Alternatives: Moveo.AI, BotPenguin
Website: https://chatfuel.com/
Drift is a comprehensive platform that unifies the efforts of marketing, sales, and support departments. Conversational AI is part of the platform, responsible for maintaining meaningful conversations in a personalized manner.
Key features:
- engaging conversational chatbot
- extracting valuable information from customer conversations
- AI analytics and insights
- wide applicability for marketing, sales, and support teams
Why you should use Drift:
Drift streamlines customer interactions throughout the sales pipeline, enabling businesses to acquire and retain loyal customers.
The Drift platform has been trained on millions of buying conversations and learns a particular style and tone from a business’s conversation history and website content. It can also translate responses into a visitor’s preferred language.
Drift can qualify leads based on interactions and draw insights for marketing teams.
Both a free trial and a free version are available. So are mobile apps.
Downsides of Drift:
Chatbot setup may be too complex for inexperienced users.
Adjustment and refinement are required for an uninterrupted workflow. Businesses must ensure Drift works effectively for all teams that use it, providing relevant information.
Ratings: 4.4/5.0 (G2), 4.5/5.0 (Capterra), 4.5/5.0 (Software Advice)
Alternatives: Netomi, Freshchat
Website: https://www.drift.com/
4
How Can You Choose the Right AI Tools for Your Business?
AI becomes a competitive advantage for businesses that learn how to move from experiments to implementation. Understanding AI technology is the key to successful, sustainable use.
A business must become aware of the benefits, capabilities, and limitations of a specific AI tool compared to alternatives. It also must determine a tool’s place in the workflow and help employees with adoption.
Here are key steps a company should complete to integrate an AI tool into existing business processes:
- Identify practical use cases
Think about areas where AI can bring the most profit with minimum risks. These can be:
- providing website visitors with search results in their native language
- helping users navigate your knowledge base
- automatically forwarding requests to the right team (sales, support)
- turning blog articles into engaging videos for those who do not love reading
- analyzing sales data on the go and turning it into forecasts
To prepare an actionable plan, determine how AI can improve your processes and fit your workflow. Then set measurable goals that you will use to evaluate software and team performance.
Additionally, make sure to study features of available AI tools, pricing models, and limitations to estimate ROI and positive effects on your business.
- Assess implementation and maintenance
Examine adoption barriers and the time/resources you will need for successful AI implementation.
It makes sense to hire development consultants for seamless integration. They will help you save time and resources you will need to spend on connecting a new third-party service, tuning it, and troubleshooting it. They can also be responsible for maintenance and scaling, ensuring 99.8%+ availability.
You must be discerning, carefully studying terms and conditions of use.
- How does an AI service collect and process user data?
- Will it be safe and secure?
- Will it transmit data to undisclosed third parties?
Any service you use should follow specific privacy regulations applied by your local authorities.
For content generation services, ensure that you own the results. For example, some music/picture AI generation services do not guarantee exclusive IP rights in the hope that generated content will go viral and the service owners will profit from royalties.
- Invest in employee training
AI is here to boost productivity. Your employees need to understand how to use it to make that happen. They will return to their old, proven workflow when they get stuck with new AI tools. Help them get unstuck by allowing time to learn how things work and providing necessary guidance.
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Conclusion
Eventually, AI tools will change the way businesses operate and interact with customers. It is wise to prepare for the future by integrating AI into your business processes today.
To unleash human talents with the help of the best AI tools, take the following steps:
- determine areas that need improvement
- consider desired outcomes
- set measurable results
- evaluate risks and opportunities
- work on implementation and maintenance
- invest in employees’ excellence