Custom Web Development for Amesto Translations
Services provided by Amesto Translations improved the translation process.
- Duration 2017 – ongoing
- Team 11 members
- Type Customer Portal
- Industry Translation
- Platforms Web
Project idea
Amesto Translations wanted to simplify access to its services through a dedicated customer portal. The portal streamlined translation workflow, enabling improved, transparent processes. The company sought a reliable development partner that could handle the required workload.
Target audience
With offices in Norway, Sweden, Denmark, and the UK, Amesto Translations helped companies within the private and public sectors improve their translation flow. Over 2,000 companies worked with Amesto daily through a cloud translation portal supported by IT Craft.
Results
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5
Team members
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7 years +
Cooperation Time
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24%
Of budget saved
IT Craft helped Amesto Translations with three projects related to the customer portal. Timely delivery of envisaged features enabled the client to bring end-user satisfaction to a new level and gain a competitive advantage in the market. The client was acquired by Semantix Group in 2018.
IT Craft helped Amesto Translations with three projects related to the customer portal. Timely delivery of envisaged features enabled the client to bring end-user satisfaction to a new level and gain a competitive advantage in the market.
Core Tech
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MySQL
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Laravel
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JavaScript
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Stripe
Project challenges
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IT Craft engineers faced inherited code on two projects from three. They needed to keep in mind existing implementations when building required functionality.A trained machine translation engine required a connection to the customer portal via APIs, ensuring fast and secure machine translations. The team had to ensure fast response and high security level of processed information.
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The client needed a team capable of keeping pace with the plans, taking over the project quickly and coping efficiently with increased workload.Multiple integrations were required, eliminating conflicts between system parts or having any impact on customer experience.
Planning
Input
The client initially had:
- A web portal where thousands of customers work daily
- A specific focus on project expansion and enhancement
- The need for a team capable of handling the skyrocketed workload
Analysis
Our team:
- Assigned vetted experts upon client approval
- Took over the project immediately
- Acted as part of the client's team
- Introduced well-structured processes to ensure maximum productivity
Result
Our work resulted in:
- IT Craft developers communicating directly with the client team
- Timely delivery of assigned tasks while keeping costs in line with estimates
- One project delivery from the ground up
- Support and maintenance for two other client projects
Business benefits
Project team
Successful augmentation of Amesto Translation team with missing tech experts made it possible to meet goals in terms of budget, timeline, and completed scope of work.
Market position
The translation portal enabled Amesto Translations to improve its position by offering features none of its competitors offered. Prospect and new clients showed much interest in them.
Straightforward workflow
Most translators reported that a simple 6-step process allowed them to send translation projects directly to the Amesto Translations portal and quickly get started translating within the Amesto system.
Automated processes
Users accessed multiple opportunities for using machine translation. They benefitted from improved, automated processes such as autocomplete and preview features. Project sharing was made simple.
Main project features
Customer Portal
IT Craft launched a custom interface on the front end for one of Amesto’s clients to be able to log into the online order portal. Every day, thousands of clients log into the cloud-based platform—architecture IT Craft created.
Payments
Our team integrated a payment system for customer convenience. Integrated payments streamlined workflow and increased project transparency.
Dedicated translators and quality control
Amesto connected customers with the same team to ensure the same style and translation consistency. The company screened and ranked translators, immediately addressing any quality issues.
Machine translation
This functionality was used for quick translations across several languages. High-security degree ensured it was safe to translate confidential information.
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Project Timeline
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Project Timeline
2017 – 2019
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Backend
2,635 h
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Frontend
847 h
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PM and BA
347 h
Technologies
Amesto Secure
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JQuery
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HTML5
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PHP
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Silex
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MySQL
Client Hub
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JavaScript
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Twitter Bootstrap v3.3.7
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Google Charts
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HTML5
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SCSS
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PHP
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Laravel
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MySQL
Web instant quote (Translate Now)
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JQuery
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HTML5
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PHP
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Silex
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Stripe