Custom Software Development
for Small Businesses

With 25 years of expertise, IT Craft developers plan, design, launch, optimize, and expand custom software that
meets the challenges of your small business.

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  • PeakFactory
  • Adorama
  • Nandos
  • Fielodne
  • flexwise
  • Diamonds
  • RocketRoute

Custom Solutions for Growing SMBs

Once your business hits actual growth, you need a solution that supports evolving business objectives, streamlines complex operations, and improves team productivity, enabling it to handle an increasing workload. IT Craft as a recognized implementation partner for small businesses helps you build custom software in fast, constant releases that automate workflows and enhance connectivity across departments, while you focus on strategic tasks that drive business growth.

Applications & Features We Build for
Small Businesses

When small or mid-sized businesses use multiple disconnected tools to manage daily operations, operational chaos is unavoidable. IT Craft helps you consolidate disparate systems, support your unique workflow, or build advanced functionality with custom business software development that lets you stay on track in a budget-wise way.

Applications and Features
  • Internal Business Management Systems
  • Customer Portals
  • Workflow Automation Tools
  • Vendor Portals
  • Billing & Payment Platforms
  • Mobile Apps
  • Dashboard and Reporting
  • Marketing Tools
  • Marketplace Platforms
  • Accounting Tools
  • ERP Systems
  • Customer Relationship Management (CRM)
  • Inventory Management Software
  • Field Service Management Software
  • Booking & Scheduling Platforms
  • eCommerce & Quoting Platforms
  • Content Management Systems (CMS)
  • HR and Payroll Applications
  • AI-Powered Business Tools
  • Third-Party Integrations

Featured Custom Software Services for
Small Businesses

Custom Application Development

Custom Application
Development

Create a competitive edge with a future-ready system, as our experts in custom software application development for small businesses will help you efficiently adapt to an evolving business environment.

Workflow Automation

Workflow
Automation

Build a custom workflow automation solution that triggers actions based on time, approvals, step completion, or business logic and reduces the number of repetitive tasks that employees must complete.

System Integrations

System
Integrations

Seamlessly connect shipping and ecommerce third-party platforms, ERPs, existing legacy business systems, plus Single-Sign-Ons to eliminate manual workarounds and remove broken handoffs.

HR and Workforce Tools

HR & Workforce
Tools

Simplify employee management and internal communication with customized HR tools offering streamlined workforce operations, digital timesheets, and AI scheduling to meet your needs for transparent processes.

Customer Management Systems

Customer Management
Systems

Replace a rigid off-the-shelf system with a custom CRM system that completely aligns with your workflow and improves customer relationships through timely and accurate fulfillments.

Security and Compliance

Security &
Compliance

Protect PII and meet a global or local regulation (HIPAA, FDA, PCI DSS, GDPR) while integrating advanced security into custom software solutions for small businesses from day one.

Our Successful Software Projects for
Small Businesses

Workforce AI
Workforce AI

Healthcare Workforce Management System for Workforce AI

Industry:
Healthcare

Client type:
Startup into a growing business

What we delivered:
A web-based solution evolving from an on-demand hiring platform MVP into a full-fledged clinic staff management system

Challenge: Workforce AI (formerly Flexwise) needed an engineering team that could take over an ongoing project fast, optimize source code and software infrastructure, and ensure seamless integration of the technology provided by the merging company. The system also had to support secure processing and storage of user data while allowing quick change management.

Solution: IT Craft helped with software development for small businesses and then continued with expansion and optimization. Our team redesigned system architecture, standardized communication between components, integrated new AI functionality and expanded existing one, introduced deployment automation and automated tests, and more.

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eLaundry

eLaundry – Web App for On-Demand Commercial Laundry Management

Industry:
Laundry services

Client type:
Small business

What we delivered:
Web-based CRM platform for a successfully growing laundry business

Challenge: eLaundry owner is a small business operating in Manhattan, NYC. The owner had initially an unfinished CRM project and needed software developers' help with its launch. The latter challenge was system transformation as the client shifted focus toward B2B, automation of all internal operations, and gaining deep insight into all business processes.

Solution: IT Craft redesigned the initial CRM project to encompass advanced functionality, including route planning and order visibility. Our specialists helped with further system expansion, and as the client's small business grew and pivoted, we addressed scalability, business intelligence, and automation needs with custom software development.

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eLaundry
Translation Portal
Amesto

Web Development and Integrations for Translation Portal

Industry:
Translation

Client type:
Midsize business

What we delivered:
A customer web portal for a leading translation agency

Challenge: The client needed a quick software development project takeover, more features and integrations, clearer workflow visibility, and a path for updating the portal's technologies without stopping the daily work of its SMB.

Solution: The IT Craft software engineering team took over the project within a week. We supported the client’s business needs by creating portal architecture, completing the required integrations, fixing bugs, modernizing the tech stack, and adjusting the team size to the project scope.

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Our Tech Tools and Expertise

Languages
C# Java Python JavaScript/TypeScript CSS/SCSS PHP SQL Shell scripts Dart
Data Formats
JSON XML HTML CSV
Clouds
Amazon AWS Microsoft Azure Google GCP Firebase
Dev and Design Tools
Visual Studio Adobe Figma Whimsical Lucidchart Airtable Draw.io
Databases
SQL Server RDS MariaDB MySQL SQLite Oracle PostgreSQL MongoDB
AWS
EC2 S3 RDS SES VPC Lambda SNS CloudFront DynamoDB API ECS
Frameworks
WPF ReactiveX LINQ ASP.NET .NET Core Entity Framework Struts Hibernate Angular Vue.JS Flutter Bootstrap jQuery Laravel
Operating Systems
Windows Linux (CentOS, Ubuntu, FreeBSD) macOS Android iOS
CI/CD
GitLab Git Azure CI/CD Jenkins Travis
Testing
.NET Unit Testing Jasmine Playwright

Our clients
say

eLaundry

Charles Sakkal, Founder

“IT Craft is honest and straightforward. They’re a good partner to work with.”

Spidel Tech Solutions

Bruce Spidel, Owner

“They’re great at communicating about technical concepts.”

Flexwise

Adam Orsi, VP of Development

“They have great project management skills and there haven't been any problems with onboarding.”

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