Arctrieval Legal – Web App for Secure Medical Records Management

Arctrieval Legal is a web app that helps legal professionals manage medical record requests in a secure, HIPAA-compliant environment. IT Craft used its multifunctional web application experience to automate request workflows, enable digital signing, and simplify communication with healthcare providers.

  • Team 9 members
  • Type Type Legal-medical workflow platform
  • Industry Healthcare, LegalTech
  • Platforms Web

About the project with Arctrieval Legal

IT Craft developed a secure healthcare web application that facilitates the management of medical records for legal professionals. The system simplifies requesting documents, checks by itself, and ensures regulations regarding keeping healthcare information safe are adhered to.


The app allows individuals to request medical records via email, fax, or paper. It tracks request status, automates follow-ups, and ensures 24/7 access to certified documentation needed for legal use.

The client needed a robust healthcare system with a user-friendly interface and strong document automation. The solution had to replace manual workflows, support digital signing, and handle different delivery formats while maintaining HIPAA compliance.

The main goal was to eliminate delays and errors in the medical request process for legal professionals by delivering a reliable, scalable, and secure healthcare record automation system.

About us

Client's Expectations

  • Develop a system that is HIPAA-compliant for processing medical records and request processes.
  • Automate end-to-end record handling: intake, delivery, reminders, and signing
  • Replace manual, error-prone communication with fully digital request generation
  • Enable secure access for both legal professionals and patients
  • Assist in sending papers via fax, email, and postal mail.
  • Ensure system scalability for long-term expansion and third-party integrations

Technologies:

  • image Angular
  • image RxJS
  • image NgRx
  • image C#
  • image ASP.NET Core 6.0
  • image .NET 5
  • image MySQL
  • image SQL
  • image Stripe
  • image HTML to PDF
  • image Dapper

The client came with a clear vision for transforming outdated legal-medical workflows. Our role was to design, develop, and maintain a modern healthcare system that automates every step of the medical record request process — from data intake to certified delivery.

We delivered:

  • Secure user management, account activation, and patient onboarding
  • Error-free request generation with automated follow-ups via email, fax, or mail
  • Built-in digital signature and document management functionality
  • Subscription model with dynamic upgrade/downgrade logic and billing recalculation
  • HIPAA-compliant integration with mail service providers

Full platform migration for improved scalability and infrastructure flexibility

About us

Results of the collaboration

Arctrieval Legal now serves legal professionals with a compliant, efficient, and scalable healthcare platform. Its streamlined request handling saves time and improves accuracy for thousands of medical-legal transactions.
Key outcomes included:

  • Timely launch of MVP and expansion of platform functionality based on user feedback
  • Increased adoption thanks to intuitive UX and reliable automation features
  • Secure 24/7 access to certified medical documentation for legal use
  • Process automation that minimized manual errors and reduced turnaround time
  • Scalable architecture prepared for future integrations and market growth

We built a custom healthcare system tailored to industry needs to simplify legal-medical coordination and deliver a seamless, secure user experience. Explore our healthcare solution development services to bring your healthcare software vision to life.