Startup / Healthcare
  • .NET Framework 3.5
  • C# 3.0
  • MS SQL
  • PayPal
  • Filestream storage
Country: USA
Release year: 2010


  • Online registration of patient request
  • Integration with PayPal payment system
  • Multi-level of checking sources for geolocation data (zip codes, etc.)
  • Email notification, customization and maintenance of whole life cycle of patient request
  • Extended tracking log system and user activities
  • Centralized administration, exporting data and report generation on demand
  • Personal confirmation system of customer requests (includes digital signing)
  • Management by administrators of email and printer Dymo label templates
  • Data processing and synchronization of incoming emails and faxes with Arctrieval system
  • Multiple language localization infrastructure of Arctrieval system
  • Versioning and encrypting of critical information
  • Personalization and management of each user role on system
  • Execution scheduled various jobs for maintaining Arctrieval application

Project background

The project was established by two co-founders. One co-founder brought high-tech marketing, product management, sales, and business development experience to Arctrieval. The second co-founder brought 35 years of experience in the healthcare industry to their startup.

Software Development Outsourcing Company

Manage Release of Information

Together they wanted to find a better and more efficient way to manage release of information. With the experience and background of two co-founders and IT Craft’s experience working on scalable projects, together we built a secure, forefront solution.

Replace All Paper-based Processes

The client aimed to replace all paper-based processes (paper logbooks and charts) with a secure, cloud-based system that would help consumers and 3rd parties receive sensitive information covered by the HIPAA. Thus, they needed an automated system for record transfers between healthcare providers and patients.

Software Development Outsourcing Company
Software Development Outsourcing Company

Save Time and Money

Arctrieval enables users to maintain and transfer records while reducing HIPAA rejections. For healthcare providers, it helps save time and money. For pharmaceutical, medical supply, medical device and healthcare insurance companies, the system provides a cost-effective and targeted way to communicate with healthcare providers and consumers. At the same time, Arctrieval shows a way for the healthcare consumers to enforce their privacy.

Startup Profitable

Achievements: Arctrieval has major deployments in three hospitals located in Southern California. The system has processed over 200,000 requests, thus making the whole startup profitable.

Core Analytics
Engineering Challenges and Wins
  • View tables of queries containing large volumes of data
  • Dynamically edit mail headings and synchronize between mailbox and Arctrieval account
  • Generate PDF reports on the fly
  • Automatically apply localization settings based on user preferences from browser
  • Process received fax messages and synchronize with Arctrieval system
Software Development Outsourcing Company
Project technology
  • .NET Framework 3.5
  • NVelocity
  • TinyMCE
  • Filestream storage
  • Biscom API
  • Tax Cloud API
  • Paypal
  • Googlemaps
  • USPS
  • SMTP Email

What our customer thinks about the project

Since February 2010, IT Craft has proven to be an excellent long-term partner and integral part of our ongoing development strategy. Their team created excellent and well-documented code to power our web-based solution. They are reliable, flexible and have completed every project in a timely manner.

Jared Vishney, Founder and CEO Arctrieval

Check out more software projects IT Craft developers have accomplished for company’s clients.