Cafes Transformation: Seamless Ordering, Loyalty Program & POS
iCafe is a game-changing app connecting cafe owners and coffee lovers by enjoying seamless ordering, loyalty rewards, and a revolutionized coffee experience
- Duration 2011 - 2013
- Team 3 members
- Type Restaurant management
- Industry Food service
- Platforms Mobile
Project idea
Create iCafe to connect cafe owners with coffee lovers: efficient ordering, loyalty program, and enhanced workflow. Transform the coffee experience, attract customers, and simplify operations for owners.
Target Audience
iCafe caters to both owners and customers. Cafe owners seek to streamline operations, attract customers, and offer a user-friendly ordering system. Coffee enthusiasts desire a convenient app.
Results
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4
Team members
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2 Years
Cooperation time
With IT Craft's expertise, iCafe enabled cafe owners to streamline operations, expand their customer base, and enhance workflow efficiency. Coffee lovers experienced a user-friendly app for seamless menu exploration, convenient ordering, and enticing loyalty rewards.
With IT Craft's expertise, iCafe enabled cafe owners to streamline operations, expand their customer base, and enhance workflow efficiency. Coffee lovers experienced a user-friendly app for seamless menu exploration, convenient ordering, and enticing loyalty rewards.
Core Tech
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MySQL
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PHP
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Zend
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Objective-C
Project challenges
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Ensuring seamless support for code developed by multiple teamsIntegration of various barcode scanners and LAN scan toolsImplementing in-app purchases and subscription models with expandable feature options
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Real-time data synchronization across different servers and devicesZero downtime deployment for application/server-side updatesCoordinating cross-country collaboration between development teams
Planning
Input
The client initially had:
- Conceptual design of the iCafe app
- Source code of an existing prototype
- Need for a manageable payment system
- Aim to simplify coffee fan's life and improve cafe owners' workflow
Analysis
Our team:
- Identified main problems of the iBeacon application’s source code
- Created a conceptual design to determine future development features
- Carried out a business and industry review
- Developed a prototype
Result
Our work resulted in:
- Developed a highly customizable menu for cafes
- Implemented an efficient payment system accepting various methods
- Introduced a mobile coffee card feature
- Enabled real-time data synchronization
- Streamlined operations for cafe owners
Business benefits
Increased Customer Base
Attract and serve a larger customer base with a user-friendly app for seamless ordering and convenient payment options.
Enhanced Workflow Efficiency
Optimize operations with a streamlined payment system and customizable menu features, boosting efficiency and reducing manual work.
Improved Customer Loyalty
Personalized discounts and mobile coffee cards enhance customer satisfaction, eliminating paper coupons and improving the overall experience.
Multilingual Accessibility
Support for English and Chinese languages expands the reach of cafes, attracting diverse customers and increasing business opportunities.
Main project features
iCafe Menu
- Create and customize menus with images, categories, and size options.
- Effortlessly place orders and send special offers via iBeacons.
iCafe Coffee Cards
- Create and share mobile coffee cards, and scan logo QR codes.
- Conveniently access cards through Wallet or WeChat App.
iCafe Cloud
- Backup menus, check order history and store coffee card info.
- Accumulate reward points and function in offline mode.
Mobile Payment Integration
- Seamlessly integrate PayPal, Alipay, and WeChat Pay for fast transactions.
- Accept mobile payments and import biller codes into iCafe
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Project Timeline
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Project Timeline
2012 – 2013
Technologies
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Objective C
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CoreData
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Linux
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Apache
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PHP
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MySQL
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Zend Framework 2
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PayPal
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iBeacons
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PureLayout
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QRCodeGenerator
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MagicalRecord