Team Extension for Adorama’s Growth

Initial Engagement

We started cooperating with the Adorama client with a minor project task. IT Craft assigned one developer to the project and a project manager (PM) who:

• Communicates client goals to IT Craft’s team, ensuring project engagement and the desired pace.
• Manages online/offline communications, including standups and team activities.
• Regularly aligns team objectives with the client’s vision and continually refines collaboration by tracking feedback and monitoring daily advancements.

Completing the project task, we were chosen for greater project involvement.

Early Expansion

IT Craft’s team increased to 3 developers, an Account Management Coordinator (AMC), and a Business Analyst (BA).

We streamlined communication processes to address time zone challenges by:

• Synchronizing our work hours for greater overlap with the client’s team.
• Integrating tools like Slack for shared communication.
• Employing offline methods, such as video recordings and detailed sprint reports.

IT Craft’s team began taking over significant portions of the main project.

Full Project Takeover

Team grew to 15 members. To reduce staff turnover, we leaned into our retention strategy, encompassing:

• consistent staff satisfaction checks,
• periodic performance assessments,
• direct HR manager consultations,
• mentorship and training initiatives,
• tailored growth plans for individuals
• specialized retention approaches for pivotal team members.
  

We took complete control of the project at this stage, handling all major aspects. Adopted and contributed to processes of the client’s management team.

Cultural Alignment

Our team integrated with the client’s internal group by adopting their corporate culture. This enabled our engineers to collaboratively engage in planning, development, and goal-setting, enhancing development speed.

Additionally, we actively participated in the client’s brainstorming and team-building events, fostering cultural alignment and optimizing development processes.

Peak Expansion & Diversification

The team surged to 50+ members to accelerate development—and expanded operations to other platforms (a total of three).

Team Balancing

Initially boasting a strong contingent of 50 members, the team was streamlined for efficiency. As the project’s demands evolved, the core focus was maintained with a dedicated squad of 15 members, ensuring agility and effective project management.

Project Transition

After successfully achieving the primary objectives and balancing needs and demands, the In-house management team prudently chose a six-month knowledge transition phase.