Custom Web App Development for Tourism– National Park Express
National Park Express is a U.S.-based travel and concierge company providing end-to-end trip planning for tourists and travel professionals. We built a custom web platform that enables users to search, plan, and book multi-service tours, while also offering travel agents dynamic pricing tools, role-based access, and client management features.
- Team 8 team members
- Type Custom travel planner & booking system
- Industry Tourism
- Platforms Web
About the project with National Park Express
IT Craft developed and scaled a web-based travel booking platform for National Park Express. The solution offers itinerary planning, secure payments, vendor management, and white-label support — all in one centralized system.
The website allows clients to search for activities, accommodation, meals, and other comforts. Clients can book customized travel plans, make payment securely, and share or edit trips. Agents can manage promotions or run the website using their own brand.
The client wanted to make B2C and B2B travel booking easier with a single flexible solution. The app needed to offer real-time booking, third-party integration, and scalable architecture to increase the number of services covered and offer white-label licensing.
One of the most important goals was providing a single platform that facilitates trip planning for both travelers and travel professionals by enabling them to build their business and manage products.
Client’s expectations
- Deliver a multi-product platform for travelers and industry professionals
- Enable booking, payment, and itinerary planning from a single interface
- Support white-label licensing and multiple user roles
- Integrate with third-party data and services
- Ensure speed, scalability, and high uptime for all system components
- Make it easy to expand platform features and travel destinations
Technologies:
React.JS
Node.js
Express.js
MongoDB
.NET 5
Azure
MySQL
Stripe
PayPal
Authorize.net
We Delivered:
- A multifunctional travel planning web platform for end-users and agencies
- Integration with 10+ data sources and external APIs for real-time data sync
- Secure payment options and automated refund workflows
- White-label support for resellers to launch branded portals
- Drag-and-drop itinerary builder with save, share, and customize functionality
- Admin panel with logic configuration, content controls, and analytics
To accomplish this, IT Craft, with its web app development experts’ knowledge, creates a scalable and highly customizable platform tailored to the tourism industry’s demands.
Results of the collaboration
The platform has become a central travel hub for the U.S. Southwest and continues to evolve through white-label expansion and added destination support.
Key outcomes included:
- TripAdvisor Travelers’ Choice 2022 award
- Real-time multi-product booking for hotels, dining, transport, etc.
- Flexible itinerary building via templates or from scratch
- Platform in active use for 6+ years with constant feature updates
- Full white-label launch support with no extra code deployments
Ready to build a flexible, feature-rich travel or tourism platform? Leverage our proven web app development services to create your next digital product.