Custom web portal for a national tour, travel agent and concierge service
Company: CHD, Inc.
Country: USA
Category Travel, tourism
Release year: 2020
National Park Express is a tour and travel concierge service company that caters to travelers interested in exploring Southwestern United States.
Envisaging this service, the client’s goals include:
Building a platform offering multiple products—products to help tourists easily plan and pay for their dream vacation from one, secure service.
Supporting multiple user roles and experiences (customer, agent, concierge, supplier, and staff) in a single codebase.
Licensing the platform as a white-label solution to ensure other companies can quickly and easily use the platform to promote offers and services under their own brands without requiring code changes and deployments.
Supporting devices such as kiosks with the option to transfer an itinerary to a personal device for security reasons to complete the transaction.
Easily extending to any travel destination (the client owns the brand Travel USA Express to support the whole USA outside of the Southwest).
Providing the best resources, prices, and commissions to travel industry professionals around the world, housed in a simple, attractive, and intuitive platform.
National Park Express: a traveler’s one-stop traveling shop for making a dream vacation come true.
Tourists access a comprehensive online booking portal where they can plan their worry-free travel experience to the Southwestern United States. They can:
choose multiple offers for trip planning available through the categories, Hotels, Experiences, Entertainment, Dining, and Transportation.
get discounts and price reductions when combining two and more products.
interact with a simple, drag-and-drop website interface that makes it possible to compile an itinerary, even for complete novices.
added template tour planned by industry experts to the itinerary. All tours are available for modification.
Pay securely for the entire itinerary via the website with Stripe, PayPal, Authorize.net.
Cancel the entire order in part or completely through the website. Refunds paid to the payment method used.
Get the entire day-by-day itinerary schedule as a PDF file. The file contains a brief description, address, and planned time for all activities.
View/download all needed documents from user profile: vouchers, invoices, tickets, trip information, etc. Documents can also be emailed.
Give buyers sufficient time to reflect on order before purchasing.
Make a draft itinerary without choosing dates or making payments.
Plan an itinerary together with friends and family members having profiles on the website.
Add products to a favorites board and use them later for the itinerary plan.
See exact locations of products and events on the map.
Refine selection through various sorting and filtering options.
Get notified if an error occurs in the itinerary plan.
Plan an itinerary from any device.
The team gave top priority to a flexible approach on their list. This makes it possible to easily extend app logic, add innovative solutions, and maintain existing functionality.
User Interface is based on React UI library Ant Design.
The project uses innovative technologies for maximum performance. For example, lazy loading is used to ensure the client downloads the only part of the app he/she needs at the exact moment.
Redux is used to process and store data.
The team has faced and successfully solved several challenges:
around 1,250 working hours
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