Discovery Phase Services

71% of all IT projects encounter delayed deadlines. Incorporating a discovery phase helps you join the rest 29%.

Let’s discuss
  • PeakFactor
  • Adorama
  • Nandos
  • Fielodne
  • flexwise
  • Diamonds
  • RocketRoute

Our services you can benefit with

Efficient Resource

Problem: Poor resource allocation is a prevalent issue, with approximately 68% of projects allocating time and budget to low-impact features, leading to wasted resources.

Our solution: By prioritizing high-value features, businesses can optimize resource allocation through the Discovery Phase in IT Craft.

Around 40% Decrease in
Unforeseen Challenges

Problem: 56% of projects encounter unexpected challenges, increasing delays, and budget overruns.

Our solution: With our Discovery Phase, businesses can reduce risks. Projects that undergo a discovery process experience an ~40% decrease in unforeseen challenges, resulting in smoother timelines and budgets.

Up to 50% Improvement in
Stakeholder Alignment

Problem: Misaligned stakeholders are responsible for project delays in 42% of cases, leading to communication gaps and misunderstandings.

Our solution: We initiate collaborative workshops and discussions. Thus, you achieve up to 50% improvement in stakeholder alignment, leading to holistic project execution.


Problem: 9 out of 10 startups fail — most often due to poor idea validation and low market fit.

Our solution: Utilizing the Discovery Phase reduces risk by validating your idea. It involves analyzing the target market, defining needs, and refining the vision. This ensures your product aligns with demand and meets expectations.

Our services

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Ensure balanced software architecture that supports project expansion.

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User journey

Visualize user interactions, refine app ideas, and attract investors and early adopters.

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UI/UX concept

Visualize app elements and user flow during the discovery stage.

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Determine key milestones, team composition, budget, and time frames to reach strategic goals.

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Create comprehensive documentation, including a clear budget, time frames, and other essentials for building your product.

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Evaluate the long-term effects of chosen technologies on the project.

Plunge into discovery phase with us

Find out key steps, outcomes, risks, and benefits of such a crucial step as discovery phase.

Learn more

Our Portfolio



This Web-based management system streamlines communication between shipping carriers and their customers.

The team built a Web portal from scratch. It focused then on feature expansion and performance. Developers transferred software to the cloud to increase scalability.

Product operates: 6+ years

Fundings Raised: $36.8M


This highly integrated platform makes active, multiplayer VR activities possible.

The IT Craft team started from an MVP, delivering missing functionality. It also developed Omni SDK to help VR game developers port their apps to Omni.

Product operates: 5+ years

Fundings Raised: $48.1M


This Web service simplifies workload balancing and finding professionals for temporary positions at large clinics. It also streamlines staff management.

The team optimized the app architecture, added missing features, and delivered an MVP app. It introduces new features and works on maintenance.

Product operates: 5+ years

Fundings Raised: $6M


The project started as a marketplace for billable calls between experts and their customers. It expanded, covering a series of use cases and industries.

The team delivered an MVP within a tight timeline to help win clients. It continued working on platform expansion and optimization.

Clients won: 70+

CEBIT: Challenge winners


This cross-platform mobile solution helps coaches plan and execute training sessions and track athletes’ progress.

The IT Craft team launched the MVP app for basketball trainers. It expanded product functionality, including different kinds of sports competitions.

Product operates: 7+ years

Active users: 6.000+

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Our clients' success stories.
We love to hear what they say about us.

Stories of people impressed by our service offerings


Adam Orsi, VP of Development at Flexwise

“They have great project management skills and there haven't been any problems with onboarding.”


Co-Founder at XPERTyme

“We had very detailed requirements, but IT Craft challenged our previous work and took it to a completely new level.”


Jared Vishney, Founder & President at Arctrieval

“IT Craft came back with the best proposal. They liked the database design, but said that they would want to scrap the code even though they could have worked with it.”

Do you need help building the product of your dream?

Make the first step today and tell us about your vision.

Contact us

Essential steps of discovery phase

Discovery phase software development makes informed decisions possible. You know what you can expect from your project. Here is how we ensure the best terms for your idea:

Handling request
Discussing goals
Analyzing project
Estimating project elements
Refining details
Providing deliverables
Implementing recommendations

Team composition

Our company receives your request and forwards it to a dedicated project manager. We sign an NDA to keep your ideas and secrets safe.


Business development manager | Project manager | Business analyst

Team composition

We discuss your vision, your concerns, and requirements to get a bigger picture of your project and ensure you get the assistance you need.


Business development manager | Project manager | Business analyst | Lead developer

Team composition

We study source code, trace project requirements and/or documents that you provide. When needed, we study both users and competitors.


Project manager | Business analyst | Solution architect

Team composition

We make a detailed scope and carefully estimate each detail on the list.


Project manager | Business analyst | Solution architect | UX/UI designer | Front- and Back-end developers | QA engineer | DevOps engineer

Team composition

We discuss our findings with you. You verify and approve them. We go through as many iterations as you need.


Business development manager | Project manager | Business analyst | Solution architect | UX/UI designer | Software developers | QA engineer | DevOps engineer

Team composition

We launch a prototype, deliver wireframes or documentation, and provide you with further recommendations on the best implementation path.


Business development manager | Project manager | Business analyst | Solution architect | UX/UI designer | Software developers

Team composition

Upon agreement, we build and launch a solution based on already-agreed deliverables and dates.


Business development manager | Project manager | Business analyst | Solution architect | UX/UI designer | Software developers | QA engineer | DevOps engineer

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Why do you need a project discovery phase?

Discovery phase software development helps you, an entrepreneur, avoid common pitfalls of irrelevant project planning, so you can:

  • Focus on real user pains
  • Create optimum user path
  • Identify and eliminate essential project risks
  • Prevent scope creep
  • Optimize development costs
  • Receive all required technical guidance
  • Disrupt competition
  • Provide a solid basis for long-term business growth
  • Launch a unique product
  • Prepare accurate estimates


  • laravel


  • node.js


  • angular


  • vue


  • react

    React. JS

  • C#


  • Yii


  • HTML5


  • JavaScript


  • CSS3


  • Java


  • Symfony


  • .NET Core

    .NET Core

  • Python


  • PHP


  • Java


  • Objective-C


  • Flutter


  • Kotlin


  • Swift


  • React Native

    React Native

  • Xamarin


  • Ionic


  • Kubernetes


  • Docker


  • Terraform


  • Google Cloud Platfrom

    Google Cloud Platfrom

  • Microsoft Azure

    Microsoft Azure

  • AWS


  • Chef


  • Puppet


  • Ansible


  • Bamboo


  • TeamCity


  • Github Actions

    Github Actions

  • GitlabCI


  • Jenkins


  • Zeplin


  • Figma


  • Adobe XD

    Adobe XD

  • Sketch


  • Balsamiq


  • InVision


  • SoapUI


  • Selenium


  • Apache JMeter

    Apache JMeter

  • SpecFlow


  • nUnit


  • Postman


Our Recognitions

Ensuring Project Success: Key Principles We Follow

Clear & well-defined goals

Our collaboration approach involves working closely with clients to establish SMART goals that are benchmarks for success.

Effective communication

We maintain transparent channels, providing regular updates and reports to ensure effective communication throughout the project lifecycle.

Stakeholder engagement

We actively involve stakeholders, gather their input and promptly address concerns to ensure satisfaction and involvement.

Timely delivery

Setting realistic timelines and strictly adhering to them is our main goal.  We monitor progress and take proactive measures to ensure timely delivery.

industries where we excel

  • HealthTech

    Apps for doctors, CRM systems for clinics administration, patient data management solutions.

  • Logistics

    Warehouse management, asset tracking systems, route planning, and optimization software.

  • Fantasy Sports & Gaming

    White label fantasy sports software, flexible approach, any degree of customization.

  • FinTech

    Financial marketplaces, cryptocurrency trading solutions, payroll solutions.

  • Ecommerce

    Online stores, catalogs, POSs, retail shops.

  • Education

    Learning management systems, content authoring software, online learning marketplaces,
    corporate learning portals, virtual classrooms.

questions from our clients

What is a discovery phase in a project?

During a discovery stage, the team gathers and analyzes information to identify:

  • scope
  • timeline
  • tech stack
  • risks
  • roadmap

The results of the discovery stage could include documentation, wireframes, user flow diagram, etc.

How long does the discovery phase last?

Depending on project complexity and desired deliverables, the discovery phase can take between two and eight weeks, 40 – 160 working hours.

How much does the discovery phase cost?

Based on the average Central/Eastern European hourly rate ($50), the project discovery phase can cost a business between $2,000 and $8,000.

What does the discovery phase include?

The discovery phase in software development includes the following steps:

  • Request handling
  • Goals and requirements discussion
  • Project analysis
  • Details refinement
  • Documentation/wireframes/prototype/etc. development
Why should I opt for a paid discovery phase when I can have a free estimate?

Choose what suits you best, of course. Please note, discovery phase software services cost you only a fraction of what you save on software development. During the discovery stage, the team clarifies scope of work, project aims and vision, prepares the implementation path, and more. This makes it possible to deliver on time and on budget.

The key to your project success: choose competent, discovery phase project management.

What details should I provide for project discovery?

The discovery phase in software development does not have a fixed format.

Basic information could include:

  • General description
  • Project goals
  • Industry
  • Key features or requirements
  • Desired budget and/or timeline
  • Estimated number of users
  • Desired platform

However, this is not an all-inclusive list. Feel free to add any relevant information.

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