Discovery Phase Services

71% of all IT projects encounter delayed deadlines. Opting for discovery phase services helps you join the rest 29%.

To accomplish this for you, IT Craft studies your project details and incorporates recommendations into a practical plan to fit your requirements. 

Let’s discuss
  • PeakFactor
  • Adorama
  • Nandos
  • Fielodne
  • flexwise
  • Diamonds
  • RocketRoute

Our Discovery Phase

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Ensure balanced software architecture that supports project expansion.

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User journey

Visualize user interactions, refine app ideas, and attract investors and early adopters.

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UI/UX concept

Visualize app elements and user flow during the discovery stage.

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Determine key milestones, team composition, budget, and time frames to reach strategic goals.

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Create comprehensive documentation, including a clear budget, time frames, and other essentials for building your product.

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Evaluate the long-term effects of chosen technologies on the project.

Plunge into the Discovery Phase with Us

Find out key steps, outcomes, risks, and benefits.

Learn more

Discovery Phase Services: Our Case Studies

Client Success


VP of Development, Hospital Staffing Company

“The team is always available whenever needed to answer questions or take care of problems.”


Founder, eLaundry

“They’ve automated some of our work processes, so I’ve been able to save time and reallocate resources.”


Chief Technology Officer at Adorama

“…they are realistic. They never promise something they don't believe is going to happen. This allows me to rely on them, and I know that when they do promise something, they will be able to deliver.”

Do you need help building the product of your dreams?

Make the first step today and tell us about your vision.

Contact us

Essential Steps of Discovery Phase Services

Project discovery makes informed decisions possible. You know what you can expect from your project. Here is how we ensure the best terms for your idea: 

Handling request
Discussing goals
Analyzing project
Estimating project elements
Refining details
Providing deliverables
Implementing recommendations

Team composition

Our company receives your request and forwards it to a dedicated project manager. We sign an NDA to keep your ideas and secrets safe.


Business development manager | Project manager | Business analyst

Team composition

We discuss your vision, your concerns, and requirements to get a bigger picture of your project and ensure you get the assistance you need.


Business development manager | Project manager | Business analyst | Lead developer

Team composition

We study source code, trace project requirements and/or documents that you provide. When needed, we study both users and competitors.


Project manager | Business analyst | Solution architect

Team composition

We make a detailed scope and carefully estimate each detail on the list.


Project manager | Business analyst | Solution architect | UX/UI designer | Front- and Back-end developers | QA engineer | DevOps engineer

Team composition

We discuss our findings with you. You verify and approve them. We go through as many iterations as you need.


Business development manager | Project manager | Business analyst | Solution architect | UX/UI designer | Software developers | QA engineer | DevOps engineer

Team composition

We launch a prototype, deliver wireframes or documentation, and provide you with further recommendations on the best implementation path.


Business development manager | Project manager | Business analyst | Solution architect | UX/UI designer | Software developers

Team composition

Upon agreement, we build and launch a solution based on already-agreed deliverables and dates.


Business development manager | Project manager | Business analyst | Solution architect | UX/UI designer | Software developers | QA engineer | DevOps engineer

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Benefits of Discovery Phase Services

Discovery phase services help you, an entrepreneur, avoid common pitfalls of irrelevant project planning so you can:

  • Focus on real user pains
  • Create optimum user path
  • Identify and eliminate essential project risks
  • Prevent scope creep
  • Optimize development costs
  • Receive all required technical guidance
  • Disrupt competition
  • Provide a solid basis for long-term business growth
  • Launch a unique product
  • Prepare accurate estimates

Awards and Certificates

An award-winning company, IT Craft is here to help you build software quickly and effectively.

With us, you find certified experts who know how to initiate and conduct the discovery phase. Our analysts, engineers, and project managers determine the opportunities, risks, and limitations that you need to launch successfully. 

Our Recognitions

Top-performing service provider: IT Craft’s clients rank high quality of services in their feedback.

IT Craft’s product discovery service lets our clients gain a competitive edge in a dynamic business environment. They stay on track and schedule, focusing on business challenges and complete project visibility. 

Exploring Technologies
for Product Discovery Services

We specialize in different software development technologies. This lets us assess the risks and opportunities of a specific tech stack for your project. 

Our team determines the best combination as a part of discovery phase services and suggests an optimum implementation. You stay within your budget limits. High quality of source code retained.

  • laravel
  • node.js
  • angular
  • vue
  • react
    React. JS
  • C#
  • Yii
  • HTML5
  • JavaScript
  • CSS3
  • Java
  • Symfony
  • .NET Core
    .NET Core
  • Python
  • PHP
  • Java
  • Objective-C
  • Flutter
  • Kotlin
  • Swift
  • React Native
    React Native
  • Xamarin
  • Ionic
  • Kubernetes
  • Docker
  • Terraform
  • Google Cloud Platfrom
    Google Cloud Platfrom
  • Microsoft Azure
    Microsoft Azure
  • AWS
  • Chef
  • Puppet
  • Ansible
  • Bamboo
  • TeamCity
  • Github Actions
    Github Actions
  • GitlabCI
  • Jenkins
  • Zeplin
  • Figma
  • Adobe XD
    Adobe XD
  • Sketch
  • Balsamiq
  • InVision
  • SoapUI
  • Selenium
  • Apache JMeter
    Apache JMeter
  • SpecFlow
  • nUnit
  • Postman

Software Product Discovery Services You Can Benefit With

Efficient Resource

Problem: Poor resource allocation is a prevalent issue, with approximately 68% of projects allocating time and budget to low-impact features, leading to wasted resources.

Our solution: By prioritizing high-value features, businesses can optimize resource allocation through project discovery at IT Craft.

Around 40% Decrease in
Unforeseen Challenges

Problem: 56% of projects encounter unexpected challenges, increasing delays, and budget overruns.

Our solution: With our discovery phase services, businesses can reduce risks. Projects that undergo a discovery process experience a ~40% decrease in unforeseen challenges, resulting in smoother timelines and budgets.

Up to 50% Improvement in
Stakeholder Alignment

Problem: Misaligned stakeholders are responsible for project delays in 42% of cases, leading to communication gaps and misunderstandings.

Our solution: We initiate collaborative workshops and discussions. Thus, you achieve up to 50% improvement in stakeholder alignment, leading to holistic project execution.


Problem: 9 out of 10 startups fail — most often due to poor idea validation and low market fit.

Our solution: Utilizing the discovery phase reduces risk by validating your idea. It involves analyzing the target market, defining needs, and refining the vision. This ensures your product aligns with demand and meets expectations.

Ensuring Project Success: Key Principles We Follow

Clear & well-defined goals

Our collaboration approach involves working closely with clients to establish SMART goals that are benchmarks for success.

Effective communication

We maintain transparent channels, providing regular updates and reports to ensure effective communication throughout the project lifecycle.

Stakeholder engagement

We actively involve stakeholders, gather their input and promptly address concerns to ensure satisfaction and involvement.

Timely delivery

Setting realistic timelines and strictly adhering to them is our main goal.  We monitor progress and take proactive measures to ensure timely delivery.

industries where we excel

  • HealthTech

    Apps for doctors, CRM systems for clinics administration, patient data management solutions.

  • Logistics

    Warehouse management, asset tracking systems, route planning, and optimization software.

  • Fantasy Sports & Gaming

    White label fantasy sports software, flexible approach, any degree of customization.

  • FinTech

    Financial marketplaces, cryptocurrency trading solutions, payroll solutions.

  • Ecommerce

    Online stores, catalogs, POSs, retail shops.

  • Education

    Learning management systems, content authoring software, online learning marketplaces,
    corporate learning portals, virtual classrooms.

questions from our clients

What is the discovery phase in a project?

During a discovery stage, the team gathers and analyzes information to identify:

  • scope
  • timeline
  • tech stack
  • risks
  • roadmap

The results of the discovery stage could include documentation, wireframes, user flow diagram, etc.

How long does the discovery phase last?

Depending on project complexity and desired deliverables, the discovery phase can take between two and eight weeks, 40 – 160 working hours.

How much does the discovery phase cost?

Based on the average Central/Eastern European hourly rate ($50), the project discovery can cost a business between $2,000 and $8,000.

What does the discovery phase include?

The discovery phase in software development includes the following steps:

  • Request handling
  • Goals and requirements discussion
  • Project analysis
  • Details refinement
  • Documentation/wireframes/prototype/etc. development
Why should I opt for a paid discovery phase when I can have a free estimate?

Choose what suits you best, of course. Please note discovery phase services cost you only a fraction of what you save on software development. During the discovery stage, the team clarifies the scope of work, project aims and vision, prepares the implementation path, and more. This makes it possible to deliver on time and on budget.

The key to your project's success is to choose competent discovery phase services.

What details should I provide for project discovery?

The product discovery service does not have a fixed format. 

Basic information could include:

  • General description
  • Project goals
  • Industry
  • Key features or requirements
  • Desired budget and/or timeline
  • Estimated number of users
  • Desired platform

However, this is not an all-inclusive list. Feel free to add any relevant information.

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