How do I place order?
I need to place several calls to
establish all relevant information.
I place my orders by phone. I have
my personal page in logistics management software with all
relevant information.
How do I track my shipment?
I must call the office every day to
find out where my cargo
is.
I get an SMS on my phone when cargo
is onloaded and
offloaded. I can see the location of my cargo on the map
anytime.
Is my cargo safe?
My fragile equipment was damaged
twice when it was being
loaded onto the truck.
My cargo is marked in a special way
to prevent damage when
being loaded and transported. They use special algorithms to
plan the load. They also take my cargo attributes into
account
What about delivery timeline?
Once the delivery was delayed
because of a truck break down.
Another time the
delivery was
delayed because the driver got
lost and did not answer the phone for 2 days
Once delivery was delayed because of
a storm.
Another time the driver was ill, but they quickly replaced
him because they knew where the truck is.
Is my personal data safe?
I don’t know. They keep all the
papers with my order details
in their office.
They encrypt all my data in the
system. Their software is
secure.
How much do I pay?
Peter would like to keep me as a
long-term customer, he
offers 10% discount for each 5th shipment
Steve’s standard price is the same
as Peter`s discounted
price given only 20% of the time.