When an app or digital service gets traction, its server side requires more and more attention:
Why use an attractive, interesting, friendly service if it is not always available? If it suffers downtimes or slow performance?
Remember the requirement of keeping the servers’ infrastructure in accordance to the latest security standards: no one wants to lose sensitive data due to hackers or a virus attack.
If requested, we provide additional service/solution where our team complements an onsite team or expert—depending on project size—thus helping them maintain servers in a healthy state.
Here are the two main ways we look after the health of your servers:
1) Proactive server management and support
We monitor your servers to detect potential problems before they arise. We install any required security patches and updates and communicate with customers to ensure their needs are satisfied.
2) Monitoring and escalation
We actively look after your servers 24/7/365 days a year to detect any issues as soon as they arise and provide immediate response based on your requirements.